1. About us

Welcome to MAVELEC’s Privacy Policy. Our company, in compliance with the European Union Regulation 679/2016 and the current legislation in general, fully respects your personal data. This protection policy applies in both online and offline environments, and informs you about how we process your personal data as a visitor or user of the site, potential customer or customer of the company, while providing information about your rights as a data subject.

We are responsible for processing your personal data. We take all necessary security measures for the maximum protection of your data. For any clarification regarding this policy or for the exercise of your rights, you can contact us to the following contact details:

Personal Data Processor:


Address: 25 Tsoka str., Mandra, Attica, P.C. 19600, Greece


We are at your disposal and we urge you to contact us, so that we address any concerns you may have regarding the processing of your personal data.

In case of changing this security policy, due to compliance with the applicable legislation, we will inform you by all appropriate and necessary means and publish the upcoming changes on our website.

2. In which cases do we process your data?

We process your data in accordance with the applicable law and only:

  • in the event of performing a contract that we are about to conclude or have already concluded with you, so that you receive the products and services you wish,
  • in the event that we have to comply with our legal obligations,
  • in the event it is necessary for our legitimate interests (or third-party interests) and as long as your own interests do not prevail over ours or others’,
  • in the event of your express consent and only in the case of cookies, in which case we send you promotional updates.

3. How we collect your data

We collect your personal data every time you use our services (whether the services are provided directly by us or by other companies or partners acting on our behalf), when you use our website, our call centers or from third-party databases to which you provide your data to find customers / suppliers.

4. For which purposes we process your data

We describe below the possible purposes of processing your data and, in the light of each purpose, the type of data we process and the legal basis for processing:

Purpose of processingData categoryLegal basis for processing
To register you as a new customerIdentity
To conclude a contract with you
To process your request/order (payment management and debt recovery)Identity
To conclude a contract with you, Necessary for our legitimate interests (for debt recovery)
To inform you about changes in protection policyIdentity
To conclude a contract with you, Fulfillment of a legal obligation
To give you the opportunity to participate in a survey or competitionIdentity
Marketing and
To conclude a contract with you, Necessary for our legitimate interests (to examine the way in which customers use our products / services, to develop them and to expand our activities)
To take the necessary security and protection measures for your dataIdentity
Necessary for our legitimate interests (for the management of our business, the provision of management and IT services, network security, fraud prevention), Fulfillment of a legal obligation
To deliver relevant website content and ads to you and to understand the usefulness of the ads we promote to youIdentity
Marketing and
Necessary for our legitimate interests (to examine how our customers use our products / services, to develop our products and services). Based on your consent regarding direct promotions and with a view to develop our activities and update our promotional strategy
To use data analysis tools to improve the site, products / services, our relationships with customers and their experiencesTechnical
Necessary for our legitimate interests (to classify customers into categories based on our products and services, to keep our website up-to-date and relevant, to develop our activities and to inform our promotional strategy)
To make personalized recommendations to you about goods or services that may interest youIdentity
Based on your consent or previous transaction. In this case, MAVELEC may apply automated procedures to analyze your behavior and preferences, to identify and recommend goods and services that fall within your interests.

5. Categories of data we collect

We process the following data by category:

  • Identity data: they include name, surname, username or similar ID, specialization, company.
  • Contact data: they include email address, city and phone numbers.
  • Financial data: they include bank account and payment card data.
  • Transaction data: they include data about payments from you and other product and service details that you purchased from us.
  • Technical data: they include Internet Protocol (IP) address, login data, type and version of the browser, time zone and location, types and versions of additional browser programs, operating system and platform and other technology on the devices you use to access this site.
  • Profile data: they include your username and password, purchases or orders made by you, interests, preferences, comments, and your responses on surveys.
  • Usage data: they include information about how you use our website, products and services.
  • Marketing and communication data: they include your preferences for receiving promotions from us and third parties and your preferences for communicating with us.

6. Change of purpose

We will only use your data for the purposes for which we collect them. If we need to use your data for any other purpose, we will contact you to obtain your consent or to explain the legal basis that allows us to do so, unless the next purpose is compatible with the original, as stipulated by the legislation. In any case, you can contact us for any necessary clarification.

7. Third-party links

If our site includes links to third-party websites and you enable those links, you may grant third parties the right to collect data about you. In this case, we do not control third-party websites and are not responsible for their own data privacy policies and we encourage you to be informed about these before you make use of third-party websites.

8. Cookies or similar technologies

Our website uses "cookies" technology, so that we can distinguish you from other visitors, record your IP address and the way you use our website. This information is used to help us provide better service by improving the design of our site, products, services as well as promotions. A cookie is a small data file that is placed on your computer’s hard disk when you visit a website. A “session cookie” expires immediately after you finish your session (i.e. when you close your browser). A “persistent cookie” stores information on the hard disk, so that when you finish the session and return to the same site later, the cookie information is still available. When you visit our site, we reserve the right to use both a session cookie and a persistent cookie. We may also use Flash cookie (Local Stored Objects) or other similar technologies. Flash cookie is a small data file placed on a computer via Adobe Flash technology, which may already be installed on your computer or uploaded by you on your computer. We use these technologies to personalize and enrich your experience on our site, to facilitate procedures, to personalize and store your settings. Flash cookies can help visitors to our site set, for example, their preferences regarding the upload size of a video file. They help us improve our websites figuring which parts are more interesting for users. We do not use Flash cookies for promotional or advertising purposes based on behavior. Flash cookies are different from browser cookies, and cookies management tools provided by your browser does not remove Flash cookies. If you disable Flash cookies or similar technologies, you may not have access to certain features and services that make your site experience more efficient and enjoyable. You can disable cookies at any time through your browser options, but if you do, we will not be able to keep track of your orders. Moreover, we will not be able to recognize you as a registered user, so that you can access your account information.

9. Children's privacy

We don’t knowingly collect any information from any person who has not reached 15 years of age. If you are under 15, do not use, do not provide information on this site and do not provide any information about you to us, except with the consent of your parents. If we find that we have collected or received personal data from children under the age of 15, we will delete that information. If you consider that we may have information from or about a child under 15, please contact us.

10. Data security

We implement appropriate organizational and technical protection measures (including encryption, anonymization or pseudonymization process steps, where necessary) in order to prevent any accidental loss, alteration, disclosure and use of, or access to your personal data in an unauthorized manner. Furthermore, we limit access to your personal data only to those employees who need to know them in order to fulfill their professional duties, who process your data solely in accordance with our instructions and undertake to abide by relevant confidentiality clauses. We have implemented procedures for handling any possible violation of personal data and will notify you and any competent authority of any breach when legally obliged to do so.

11. Data protection

We keep your personal data only for as long as necessary to fulfill the purpose for which we collected, including the fulfillment of any legal or tax obligation. In some cases, you have the right to ask us to delete your data (for more information see the next section on deletion).

12. Your rights

You have the right to:

Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to ensure that we are processing them in accordance with the provisions of the law.

Request correction of the personal data we hold about you. This enables you to correct incomplete or inaccurate data that we hold about you.

Request deletion of your personal data. This enables you to ask us to delete any or all of your personal data when there is not reasonable cause to continue their processing.

Object the processing of your personal data when we rely on our legitimate interests (or the legitimate interest of a third party) and in this case you have a reason to want to object the processing, as you consider that it affects your fundamental rights and freedoms.

Request a restriction on the processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following cases: (a) if you want us to confirm the accuracy of the data, (b) when we use your data in an unfair manner, but you do not wish to be deleted from us, (c) when you want us to retain your data even if we do not ask for them , in case it is necessary for you to validate, exercise or defend legal claims, or (d) if you object our usage of your data, but you have to confirm that we have compelling legitimate grounds to do so.

Request the transfer of your personal data to you or others. We will provide to you, or a third party you indicate, your personal data in a structured machine-readable format (this right only applies to automated information for the processing of which you have granted your consent).

Revoke your consent at any time without penalty and without prejudice to the legality of the processing based on consent before its revocation. If you withdraw your consent, we may not be able to provide specific products or services to you. We will inform you in such case upon withdrawal of your consent.

If you wish to exercise any of the rights described above, please contact us to facilitate you. In addition, you have the right to contact the Authority for Personal Data Protection, which is responsible for handling complaints about possible violations of legislation on protection of personal data.